When was the last time you spoke to or received a visit from your cleaning company?  I'm not talking about your cleaning crew but your cleaning company representative.  Was it to register a complaint about a cleaning problem?  To change the scope of work?  Never? If you are not receiving regular periodic contact from your cleaning company, you should find out why.  At a minimum contact should be made on a monthly basis, either with an on site visit (preferable) or a phone call.  A site visit is preferable so the cleaning company can inspect the cleaning crew's work firsthand and also receive constructive criticism from you, the … [Read more...]